Key achievements
Shopify
- Over 90% smiley rating and highest number of smiley ratings in squad since going on live channels in March 2019.
- Highest number of chats and follow up emails in squad in that time.
- Highest number of conversions in squad.
- Helped out on both the Billing/SP and Account Integrity slack channels.
- Presented to the squad on ways in which merchants can increase conversions.
- Specialising with Return Magic support. Created pricing chart that RM will be adding to pricing page, and TE group for new starters to use.
Penneys
- In charge of Health and Safety, maintenance and departments in Penneys Eyre Square, a store with up to 200 employees, as well as being over liasing with buyers in head office for menswear.
- Helped prepare new Primark stores in Marseilles and Nice for opening.
- Create and ran Instagram account for Penneys Eyre Square with over 2000 followers.
Other
- Designed and built my own travel website and blog called traveye.com, including all social media, content marketing and affiliate marketing.
- Final 20 of Enterprise Ireland New Frontiers programme with a loyalty app idea.
- Worked on social media and SEO strategies for a number of startups.
- Preparing to launch my own store at storkbox.ie (password: ahstel)